Refund Policy

1. Eligibility Criteria:

• Items must be in the same condition as received, unworn or unused, with tags, and in original packaging.
• A valid receipt or proof of purchase is required.

2. Initiate a Return:

• Contact us at Connorb3853@gmail.com to start the return process.
• Returns without prior authorization will not be accepted.

3. Damages and Issues:

• Inspect your order upon reception.
• Report defects, damages, or wrong items immediately for prompt resolution.

4. Non-Returnable Items:

• Perishable goods, custom products, and personal care items are non-returnable.
• Certain hazardous materials, flammable liquids, or gases cannot be returned.

5. Exceptions:

• Sale items and gift cards are not eligible for returns.

6. Exchanges:

• For a prompt exchange, return the item and make a separate purchase for the desired item.

7. Refunds:

• We'll notify you upon receiving and inspecting your return.
• Approved refunds will be processed automatically to your original payment method.
• Allow time for your bank or credit card company to complete the refund.

8. Customer Satisfaction:

• Our primary goal is customer satisfaction.
• Returns accepted for items not as described, within the 14-day period, with proof of purchase.
• Items must be in original, unused condition with all packaging.
• Customers are responsible for inspecting items before assembly.

9. Quality Assurance:

• All items undergo a quality check before being available for sale.
• Items sold "AS IS" are not covered under the return policy.

10. Contact Us:

• For any return-related queries or concerns, contact us at Connorb3853@gmail.com

We strive to offer the best customer service, ensuring a smooth and satisfactory shopping experience.